Filtration & Monitoring Solutions for hydraulic oil and lubricants

Customer Satisfaction Survey 2018

To get an insight we have posed nine questions and would appreciate a few minutes of your time to answer these.

 

1. Overall, how satisfied or dissatisfied are you with RMF Systems?
Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied


2. Which of the following words would you use to describe our products? Select all that apply.
ReliableHigh qualityUse fullUniqueGood value for moneyOverpricedImpracticalIneffectivePoor qualityUnreliable



3. How well do our products meet your needs?
Extremely wellVery wellSomewhat wellNot so wellNot at all well


4. How would you rate the quality of our products?
Very high qualityHigh qualityNeither high nor low qualityLow qualityVery low quality


5. How would you rate the value for money of the product?
ExcellentAbove averageAverageBelow averagePoor


6. How responsive have we been to your questions or concerns about our products?
Extremely responsiveVery responsiveSomewhat responsiveNot so responsiveNot at all responsiveNot applicable


7. How responsive have we been to your enquiries?
Extremely responsiveVery responsiveSomewhat responsiveNot so responsiveNot at all responsiveNot applicable


8. How would you rate the value RMF Systems delivery performance?
ExcellentAbove averageAverageBelow averagePoor


9. Do you have any other comments, questions, or concerns?



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© RMF Systems 2018